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Privacy Policy

This Privacy Policy describes how we collect, use, process and distribute your information, including Personal Data which includes certain identifiable information about you, like your name, email, address, telephone number, bank account details, payment information, support or contact queries, online community comments and so on.

We will not use or share your information with anyone except as described in this Privacy Policy. Please read this Privacy Policy carefully. This Privacy Policy may be amended from time to time with changes, additions and deletions, at our sole discretion. You should check this page regularly to ensure that you are aware of any changes. Your continued use of the Website following any amendments indicates that you accept the amendments. In the event of a material change, we will let you know via email and / or a prominent notice on our Website. By using our Website or its content, you consent to this Privacy Policy as of March 2020, whether or not you have read it.

What personal information do we collect, use and disclose?

Compass Creative Studio, in the course of conducting its business, collects a range of personal information including, amongst other things, names, email addresses, mailing and residential addresses, business and home phone numbers.

How do Compass Creative Studio collect the information?

Collection of personal information by Compass Creative Studio is only done by lawful and fair means. Compass Creative Studio collects personal information about an individual directly from that individual wherever it is reasonable and practicable to do so. This may be through contact forms, letters, emails, websites, receipts, telephone conversations, consultations and attendance at events. Compass Creative Studio will always take reasonable steps to ensure individuals are aware of (amongst other things) the facts and circumstances of collection, the purpose of collection and information about Compass Creative Studio’s privacy policy.

What does Compass Creative Studio use personal information for?

Compass Creative Studio will only use or disclose personal information for the Primary Purpose including things such as managing our relationships, performing administrative functions, informing customers and others about our products and services by direct marketing methods, market research, building and maintaining business relationships, implementing our communication model and complying with legal requirements.

Where Compass Creative Studio uses personal information other than for the Primary Purpose, Compass Creative Studio does so in accordance with the Privacy Act and APP 6.

Cookies

We use cookies to collect anonymous statistical, non-identifiable information about all visitors to this website, including:

This collected information is used solely internally for the purpose of gauging visitor traffic, trends and delivering personalised content to you while you are at this Site. We do not identify users or any browser activity outside this Site, except in the unlikely event of an investigation where a law enforcement agency may have a warrant to inspect activity logs.

Transactional services available from this site may use cookies to track business processes.

Google Analytics

We use Google Analytics (including display advertising features) on our website to gather information about visitors to our Site. When you visit our web pages, your browser automatically sends anonymous information to Google. Examples of this information include the web address of the page that you’re visiting, your IP address and demographic information. Google may also use cookies. We use this data to analyse the pages that are visited, to improve your experience and make sure our website is useful.

You can read more about how Google uses data. You can choose not to allow Google to collect your information by opting out of Google Analytics or specifically opt out of Google Analytics display advertiser features.

Direct Marketing

Compass Creative Studio engages in direct marketing of its products and services from time to time. Compass Creative Studio only uses personal information for direct marketing in circumstances where Compass Creative Studio has collected the information directly from the individual and that individual reasonably expects to receive direct marketing material from Compass Creative Studio (for example, where an individual has signed up to receive direct marketing material from Compass Creative Studio). Compass Creative Studio offers all individuals the opportunity to unsubscribe from receiving direct marketing communications.

Access to and accuracy of personal information

Compass Creative Studio takes all reasonable steps to ensure that the personal information it collects, uses and/or discloses is accurate, complete, up to date and relevant. You have the right to ensure that your personal information which is held by Compass Creative Studio is accurate. To make a request to access and/or correct your personal information, please contact Compass Creative Studio’ Privacy Officer using the contact details provided below. While Compass Creative Studio will always endeavour to give access to personal information free of charge, Compass Creative Studio reserves the right to charge individuals for access to personal information to cover costs associated with:

searching for, locating and retrieving personal information and deciding which information to provide to the individual;
using an intermediary;
and reproducing and sending the information.
Compass Creative Studio is entitled to refuse to give access to personal information in certain circumstances. For further information, please contact Compass Creative Studio’ Privacy Officer using the contact details provided below.

Security of personal information

Compass Creative Studio takes all reasonable steps to ensure that information held by Compass Creative Studio is safe and secure, and that it is protected from misuse, loss, unauthorised access, modification and disclosure.

Compass Creative Studio stores and secures all personal information via a third party data storage provider. Compass Creative Studio will make all reasonable endeavours to ensure the storage provider is compliant with the APP’s.

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